BUSINESS SKILLS → New Manager

Building Key Relationships (NM003)


Description
When you start a new job, there’s a lot to get your head around. What are the company’s core values? What are some key processes, and which communication channels should you use? It’s important to understand those things. But it’s more important to get to know who you’re working with and to build key relationships.

Your relationships with others will inform how well you perform in your new role. Understanding hierarchies, company structures, and what’s important to your colleagues can improve how you communicate with them. This in turn can lead to greater understanding, cohesion, and collaboration. This course will show you how to make a confident start.

By the end of the course, you’ll be able to:

• Foster relationships with employees on your team through actions like one-to-one meetings and team-building events
• Create relationships with the leadership team by setting clear goals and objectives
• Describe how to build relationships with other business managers, such as creating opportunities for cross-functional collaboration

Why take this course?

Managers and team leaders need to know how to communicate effectively with those around them. Building key relationships with others, from employees to leaders, can help you do this. In this course you’ll learn how to build relationships with your team through actions like one-to-one meetings and team events. You’ll also learn how to create relationships with other leaders and business managers.

10 mins | SCORM | Development Plan

Duration (Mins): 10

Content
  • Building Key Relationships
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever